Terms of Service & User Agreement

1 Agreement and Acceptance of Service

The following terms and conditions (“Terms”, “User Agreement”, “Terms of Use”), together with our Privacy Policy and 3-Day Refund Policy, govern your access to and commercial use of the web application portals operated by DOT Driver Certification LLC (“Company”, “we”, “us”, or “our”), including unifiedcarrierregistration-filing.com and dotdrivercertification.com (collectively, the “Service”).

These Terms apply to all visitors, commercial users, carriers, brokers, freight forwarders, fleet dispatchers, and others who access or utilize our filing submission tools (“Customer”, “you”, or “your”). If you do not fully understand or do not consent unconditionally to all provisions contained within this Agreement, you must immediately terminate use of our Service. If any provision of this Agreement is deemed unenforceable by an arbitrator or court of competent jurisdiction, that specific provision shall be enforced to the maximum allowable extent, and all remaining provisions shall remain in full force and legal effect.

2 Eligibility, Representation, and Authority

Our Service is exclusively offered to authorized business entities and individuals who are at least eighteen (18) years of age and possess full legal capacity to enter into binding bilateral contracts under applicable United States law.

By accessing or submitting an order on this platform, you expressly represent and warrant that:

• You possess authentic authority to represent, bind, and execute commercial regulatory filings on behalf of the motor carrier, broker, freight forwarder, leasing entity, or company identified in your filing.
• All information, USDOT numbers, MC numbers, vehicle bracket counts, physical addresses, and corporate officer identities supplied by you are truthful, verifiable, and accurate in all respects.
• You are solely responsible for maintaining the confidentiality of your payment credentials and computer access, and you assume full responsibility for all activities occurring under your session.

3 Orders, Document Preparation & Filing Execution

DOT Driver Certification LLC acts as your private commercial document filing representative. Upon receiving your authorized submission and payment clearance, our compliance agents typically initiate data audit and state portal submission within forty-eight (48) business hours (Monday through Friday, excluding federal holidays).

The Customer acknowledges that timely registration depends upon the prompt delivery of valid carrier information. We shall not be held liable for delayed certificates, state enforcement actions, highway impoundments, or audits resulting from inaccurate, fraudulent, or missing carrier data provided by the Customer.

4 Payments, Government Remittance & Service Fees

Our total charged amounts consist of two distinct financial components:

• Statutory Government Filing Fees: The official, mandatory regulatory fees established under federal statute by the FMCSA and the UCR Plan Board based on your commercial power unit fleet bracket.
• Private Administrative Processing Fees: Our private fees for document audit, carrier record verification, automated bracket checks, expedited portal transmission, and digital certificate delivery.

All prices are displayed exclusive of applicable payment gateway surcharges or state taxes unless otherwise explicitly itemized. You authorize DOT Driver Certification LLC to charge the designated credit, debit, or corporate card on file for the agreed amount.

5 Three (3) Day Refund and Cancellation Policy

To request a refund within the 3-day eligible window, you must submit a written request directly through our official support desk at support@dotdrivercertification.com or via our official Contact Form prior to the expiration of the 72-hour period.

Deduction of Non-Refundable Statutory Government Fees: If our compliance processing specialists have already remitted, paid, or committed your filing fee to the official government registration authority (e.g., UCR.gov or state registry) prior to receiving your written cancellation request, all government fees are strictly non-refundable and will be deducted from your settlement amount.

Settlement Timeline: Approved refunds are credited exclusively back to the original method of payment within 3 to 10 business days, subject to your financial institution's processing schedule.

Pre-Dispute Protocol: Before initiating any credit card chargeback, merchant inquiry, or bank payment reversal, Customer agrees to contact our management team directly to resolve any discrepancies. Initiating an unauthorized chargeback without prior written communication constitutes a material breach of this Agreement.

6 Commercial Disclaimers & Advice Limitations

The Customer acknowledges and understands that this platform is operated by a private, commercial compliance document preparer and is not a government agency, nor is it endorsed by the Federal Motor Carrier Safety Administration (FMCSA), the United States Department of Transportation (USDOT), or the Unified Carrier Registration Plan Board.

No content, guidance, telephone consultation, or email correspondence provided through our Service constitutes formal legal or statutory advice. The Customer retains ultimate legal responsibility for regulatory compliance under Title 49 of the United States Code. All content is provided strictly on an “as is” and “as available” basis without warranties of any kind.

7 Comprehensive Limitation of Liability

To the maximum extent permitted by applicable law, DOT Driver Certification LLC, its parent entities, directors, officers, agents, contractors, and employees shall not be liable to any Customer or third party for any incidental, indirect, consequential, punitive, or special damages, including lost revenue, lost freight contracts, downtime, commercial penalties, or business interruption, arising out of or related to this Agreement or the Service.

If any limitation within this section is deemed invalid or unenforceable, Customer agrees that our aggregate cumulative liability for any and all claims shall not exceed the actual administrative service fee paid by Customer to DOT Driver Certification LLC, or one hundred dollars ($100.00 USD), whichever is lesser.

8 Mandatory Binding Arbitration & Class Action Waiver

Any legal dispute, claim, or controversy arising out of or relating to these Terms, our Service, or our fee transactions that cannot be resolved through good-faith informal negotiation shall be resolved exclusively through final, binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Class Action Waiver: You expressly agree that all disputes shall be arbitrated on an individual basis only. You expressly waive any right to bring, join, or participate in any class action, collective lawsuit, private attorney general proceeding, or representative litigation against DOT Driver Certification LLC.

Arbitration proceedings shall be conducted under the laws of the State of Wyoming, United States before a single certified arbitrator. You may opt out of this arbitration clause by delivering written notice to our official mailing address within thirty (30) days of your first order date.

Governing Law: These Terms and any dispute or controversy arising out of or related to these Terms, our website, or our filing services shall be governed by and construed in accordance with the substantive laws of the State of Wyoming, United States, without regard to conflict of law principles.

9 Customer Indemnification

You agree to defend, indemnify, and hold harmless DOT Driver Certification LLC, its affiliates, directors, officers, agents, and employees against any claims, losses, fines, government penalties, liabilities, and expenses (including reasonable attorney’s fees) arising from:

• Your breach of any provision, covenant, or warranty in these Terms;
• Any incorrect, incomplete, or fraudulent USDOT or vehicle data provided by you or your agents;
• Any violation of federal, state, or municipal motor carrier safety or registration regulations by your business.

10 Electronic Communications, SMS & Messaging Terms

By providing your telephone number, mobile contact, and email address during order checkout or lookup, you consent to receive electronic communications from DOT Driver Certification LLC, including filing status updates, certificate receipts, annual renewal notices, and compliance advisories via Email, SMS text messaging, or WhatsApp.

Message frequency varies based on your operational status and annual compliance cycles. Standard message and data rates may apply. You may opt out of recurring text notifications at any time by replying STOP or contacting our support team at support@dotdrivercertification.com.

11 Legal Notices & Official Inquiries

If you have any questions regarding these Terms, or wish to submit an authorized 3-day refund request or formal legal notice, please contact our administrative department: